Cookie Policy

1. Introduction

("we", "us" or "our") operates the website velmorianestatehouse.com (the "Site") on behalf of Velmorian Estate House, located at .

This Cookie Policy explains what cookies and similar storage technologies are, how we use them on the Site, the choices available to you regarding their use, and how you can manage or withdraw your preferences at any time.

This policy should be read alongside our Privacy Policy, which sets out how we collect, use and protect personal information in accordance with the New Zealand Privacy Act 2020.

2. What Are Cookies and Similar Technologies?

Cookies are small text files placed on your device — computer, tablet or mobile phone — when you visit a website. They allow the website to recognise your device and store certain information about your preferences or actions over time.

In addition to cookies, we may use related storage technologies, including:

• Session storage — temporary data held in your browser only for the duration of a single browsing session, deleted automatically when you close the tab or browser.
• Local storage — data stored in your browser without an expiry date, persisting until cleared manually or programmatically.
• Pixel tags and web beacons — small invisible images embedded in pages or emails that signal when content has been accessed.
• Device fingerprinting signals — aggregated technical attributes of your device used to distinguish visitors without necessarily setting a file on your device.

Throughout this policy, all of the above are referred to collectively as "cookies" unless a distinction is specifically drawn.

3. How We Use Cookies

We use cookies to operate and improve the Site, to remember your preferences, to understand how visitors interact with our pages, and — where you have given your consent — to deliver content and communications that may be relevant to your interests.

We do not use cookies to collect special-category personal data, and we do not sell personal information gathered through cookies to third parties.

4. Categories of Cookies We Use

The cookies placed on the Site are grouped into the following categories. Only strictly necessary cookies are activated automatically. All other categories remain inactive unless you give your explicit consent through our cookie preference centre.

4.1 Strictly Necessary Cookies

These cookies are essential for the Site to function and cannot be switched off. They are set in direct response to actions you take, such as submitting an enquiry form, completing a reservation request, or navigating between pages. Without these cookies, services you have requested cannot be provided.

Because they are essential to the operation of the Site, strictly necessary cookies do not require your consent; however, you may block them through your browser settings. Please be aware that doing so may prevent certain parts of the Site from working correctly.

4.2 Functional Cookies

Functional cookies enable enhanced features and personalisation. They may remember choices you have made — such as your preferred language or region — so that you do not need to re-enter them on subsequent visits. These cookies do not track your activity on other websites.

These cookies are off by default and are only set after you accept them via our cookie preference centre.

4.3 Analytics and Performance Cookies

Analytics cookies help us understand how visitors reach and use the Site. The information collected is aggregated and used to measure page popularity, identify navigation paths, detect technical errors, and improve the overall experience we offer. These cookies do not identify you personally.

These cookies are off by default and are only set after you accept them via our cookie preference centre.

4.4 Marketing and Targeting Cookies

Marketing cookies may be set through the Site by third-party services to build a profile of your interests and to display relevant promotional content on other websites you visit. They work by uniquely identifying your browser and device. If you do not allow these cookies, you may still see general advertising, but it will not be tailored to your interests.

These cookies are off by default and are only set after you accept them via our cookie preference centre.

5. Cookie Duration

Cookies can remain on your device for varying lengths of time depending on their purpose. We classify cookies by duration as follows:

The specific lifespan of each cookie depends on its category and purpose. Strictly necessary cookies are typically session-based. Functional, analytics and marketing cookies, where accepted, may persist for periods ranging from a single day to up to two years, after which they expire automatically or until you withdraw consent.

6. Third-Party Cookies and Our Responsibility

Some cookies on the Site may be set by third-party services — for example, embedded maps, social sharing features, or third-party analytics platforms — rather than directly by us. When you interact with such embedded content or services, those third parties may set their own cookies on your device.

We do not control the cookies or storage technologies used by third parties, and this Cookie Policy does not cover their practices. Each third party is independently responsible for its own cookies and for providing you with information about them. We encourage you to review the privacy and cookie policies of any third-party services you interact with through our Site.

We take reasonable steps to ensure that any third-party providers whose optional technologies we may incorporate operate under appropriate data protection standards; however, we cannot guarantee or be held responsible for the practices of independent third parties.

7. Managing Your Cookie Preferences

7.1 Our Cookie Preference Centre

When you first visit the Site, you will be presented with a cookie consent banner. You may accept all categories, accept only strictly necessary cookies, or choose your preferences for each optional category individually through our cookie preference centre. Your choices are saved and applied on subsequent visits.

You may revisit and update your preferences at any time by accessing the cookie preference centre, available via the "Cookie Settings" link in the footer of every page on the Site.

7.2 Withdrawing Consent

You have the right to withdraw your consent for optional cookie categories at any time. Withdrawal of consent does not affect the lawfulness of any processing carried out on the basis of consent before withdrawal. Once you withdraw consent, the relevant cookies will be deactivated and any new data collection under those categories will cease. Cookies already placed on your device may remain until they expire or until you delete them manually through your browser.

7.3 Browser-Level Controls

All major web browsers provide settings that allow you to manage, block or delete cookies. The following links provide guidance for the most widely used browsers:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge
• Opera

Please note that restricting or blocking cookies through your browser may affect the functionality of the Site and some services may not operate as intended.

7.4 Mobile Device Settings

If you access the Site from a mobile device, you may also be able to manage cookie-like technologies through your device's operating system settings. Please consult the documentation provided by your device manufacturer for further guidance.

8. Cookies and the Casino Facility

Our on-site casino facilities are available only to guests who are 18 years of age or older. The Site does not use cookies to bypass age-verification requirements or to target individuals under the age of 18 with casino-related content.

The Gambling Commission of New Zealand provides public guidance, self-exclusion tools and information on responsible gaming practices. If you wish to access these resources, please visit the Commission's official website. We do not speak to our own regulatory status in this policy.

9. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the technologies we use, in applicable law, or in our operational practices. Any revised version will be published on this page with an updated "Last updated" date shown at the top of the policy.

We encourage you to review this policy periodically to stay informed about how we use cookies. Where changes are material, we will draw your attention to them through a notice on the Site or by re-presenting the cookie consent banner as appropriate.

Your continued use of the Site following the publication of an updated Cookie Policy constitutes your acknowledgement of the changes. If you do not agree with any changes, you may withdraw consent for optional categories or stop using the Site.

10. Contact Us

If you have any questions, concerns or requests relating to this Cookie Policy or to how we handle personal information collected through cookies, please contact us at:

We aim to respond to all privacy and cookie-related enquiries within ten working days of receipt.